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Beyond CAD Support
Paying Beyond Typicals customers will receive (at no additional cost) reasonable support necessary to ensure successful use of the product, including email support, virtual 1-on-1 calls and virtual group meetings. This may include technical issues, training, licensing assistance and more. This is in addition to the free resources available on our website, including tutorial videos and other information found on the Beyond CAD website and social media accounts.
We strive to respond to all queries within a reasonable timeframe during our operational hours, and we prioritize and address all requests as quickly as possible. Further assistance will be in coordination with the needs of the customer. Support will be limited during weekend hours and will be remote only (no on-site training).